Facial management is the ability to communicate feelings to achieve the desired effect. It can be used to intensify, neutralize, or to mask ones feelings.Upon meeting new people most of us use facial management to hide what we're actually feeling to prevent letting the stranger in. When we get to know people better we lessen the amount of facial management we use if not get rid of it completely. We use facial management techniques to convince people that we are feeling a certain emotion, even if we're not. Facial management is often used in business because of the information facial expressions can convey to other people in the workplace.Picture: http://www.cartoonstock.com/directory/f/funny_face.asp
Some good explanation and application in this posting! Only a couple MUGS errors were found, so 11/12 earned.
ReplyDeleteI think that we use this tool a lot more than we realize! I also think that many times it gets us in trouble because we use the wrong cues and end up sending the wrong message, or the message that is being portrayed is unappropriate for the situation.
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