Facial Management...

Facial management is the ability to communicate feelings to achieve the desired effect. It can be used to intensify, neutralize, or to mask ones feelings.Upon meeting new people most of us use facial management to hide what we're actually feeling to prevent letting the stranger in. When we get to know people better we lessen the amount of facial management we use if not get rid of it completely. We use facial management techniques to convince people that we are feeling a certain emotion, even if we're not. Facial management is often used in business because of the information facial expressions can convey to other people in the workplace.

Picture: http://www.cartoonstock.com/directory/f/funny_face.asp

Relationship stages...

There are six relationship stages. Most relationships stay in the third stage, intimacy. however, some stages do enter the forth stage, deterioration. From this stage people either move to repair or dissolution. In the repair stage the relationship is trying to be salvaged. The people in the relationship try to figure out what they can do to save the relationship. They then ask the other person in the relationship what they think should be done and what they are willing to do. This stage of relationships is greatly dependent on communication, if there is no communication the relationship will crumble. If the pair chooses to end the relationship they enter the dissolution stage. In this stage the bonds between the people in the relationship are cut.

Picture: http://www.thecollegetownlife.com/2011/the-relationship-timeline-the-6-basic-stages/

Nonverbal communication...

Most of the communication we use is nonverbal, therefore it is very important that you understand how to use it and how to interpret it. Nonverbal communication has ten channels; body, face, eye, space, artifactual, touch, paralanguage, silence, time, and smell. We all use nonverbal communication every day when we make impressions and when expressing emotions. You can use nonverbal communication like hand gestures to better explain what your trying to say. In this scene of Mr. Bean, he shows nonverbal communication with his facial expressions. He shows that he doesn't know any of the answers on the exam. When his class mate sees him trying to cheat off of him Mr. Bean pretends like he knows what he's doing.

Picture: http://lisamarierobinson.files.wordpress.com/2011/05/non-verbal-communication-examples.jpg

Conversation...

Conversation is the essence of interpersoanl communication. Their are five different steps to conversation; opening, feedforward, business, feedback, and closing. Many people forget one or even a few of these steps and have poor conversations. There are also four principles of conversation; turn-taking, dialogue, immediacy, and flexibility. Without following these principles you will have poor conversations and insult the person you are trying to talk to.



Picture: http://englishinteractive.net/speaking.html

Listening Barriers...

Often in communication when you are trying to lsten to someone there are many barriers preventing you from doing so. The four main barriers are distractions, biases/prejudices, lack of appropriate focus, and premature judgement. To be a good istener you have to avoid these barriers the best you can. For example, in the movie Pride and Prejudice Elizabeth is prejudice against Mr. Darcy because she thinks he is proud and vain because of his wealth. When Elizabeth overcomes this prejudice she realizes that she loves him.